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Question
A medical office uses wave scheduling. Which of the following best describes how patients are scheduled under this system?
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Answer
A.Multiple patients are scheduled at the top of each hour and seen in the order they arrive
B.Each patient is given a specific 15-minute time slot throughout the day
C.Similar procedures are grouped together on the same day of the week
D.Two patients are booked into the same time slot to maximize provider time
Wave scheduling books several patients at the beginning of each hour, and they are seen in the order they arrive, which helps compensate for no-shows and late arrivals. Specific time slots describe stream scheduling, grouping similar procedures is cluster scheduling, and booking two patients in one slot is double-booking.